At HEP Amrut, we take immense pride in delivering thoughtfully curated, premium-quality products. Each order is handled with the utmost care to ensure it reaches you in perfect condition.
To maintain transparency and uphold our standards, we request you to review our policy below:
HEP Amrut does not offer returns, refunds, or any form of compensation for claims pertaining to liquidated damages equivalent to the order value.
We rely on the details provided at the time of order to ensure smooth delivery. Refunds will not be applicable in cases where:
In the unlikely event of an issue with your order, including but not limited to:
We request you to notify us promptly and share relevant proof (images or videos).
All concerns are carefully reviewed, and resolutions are offered post-verification at our discretion.
Any specific instructions shared with your order are followed with due diligence on a best-effort basis.
However, HEP Amrut does not guarantee execution in the exact manner intended, and such instances will not qualify for refunds.
Approved refunds will be processed through the original mode of payment.
In select cases, HEP Amrut may extend the resolution in the form of store credits, based on internal evaluation.
Once approved, refunds will be initiated within 7 working days.
The final credit timeline may vary depending on your bank or payment provider’s policies.
All requests for refunds or resolutions are subject to thorough review.
HEP Amrut reserves the right to make the final decision in all such matters, ensuring fairness while preserving the integrity of our brand.
For any assistance, we are always here to support you.
Experience mindful snacking, crafted with care.
For refund or complaint queries, please contact:
📧 Email: customercare@hepamrut.com
📍 Address: HEP अमृत LLP, Himalaya House, Plot No. 248, Block D, Industrial Area, Sector 10, Noida – 201301 (India)
Hep Amrut reserves the right to amend this policy at any time to comply with legal or business requirements. Any updates will be published on this page with the revised date.
